Privacy Policy
Your privacy matters to us. This comprehensive policy explains how hivalontarix collects, uses, and protects your personal information.
Information We Collect
hivalontarix collects various types of information to provide you with our financial services and educational programs. We gather personal information that you voluntarily provide when registering for our services, participating in our learning programs, or contacting us for support.
We also collect information automatically through cookies and similar technologies when you visit our website or use our services. This includes your browsing behavior, preferences, and interaction patterns with our platform.
How We Use Your Information
Your information helps us deliver personalized financial services and educational content tailored to your needs. We use this data to enhance your learning experience and provide relevant business leadership guidance.
Service Delivery
We process your personal information to provide our core services, including account management, customer support, and access to our learning programs. This includes sending you important service updates, processing your payments, and maintaining your account security.
Communication and Marketing
With your consent, we may send you educational content, program updates, and relevant information about our services. You can opt out of marketing communications at any time through your account settings or by contacting us directly.
We never sell your personal information to third parties for their marketing purposes. Your data is used exclusively to improve our services and provide you with valuable financial education resources.
Data Protection and Security
hivalontarix implements comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols and secure servers to safeguard your data.
Our security measures include encrypted data transmission, secure password requirements, regular security audits, and restricted access to personal information. We also maintain backup systems and disaster recovery procedures to ensure data integrity.
All hivalontarix employees with access to personal information undergo regular privacy training and are bound by confidentiality agreements. We limit access to personal information to only those employees who need it to perform their job duties.
Data Sharing and Third Parties
hivalontarix may share your information with trusted service providers who assist us in delivering our services. These include payment processors, cloud hosting providers, and customer support platforms. All third parties are required to maintain the same level of data protection as hivalontarix.
We may also disclose your information if required by law, court order, or government regulation. In such cases, we will provide only the minimum information necessary to comply with legal requirements.
Your Rights and Choices
You have several rights regarding your personal information. These rights ensure you maintain control over how your data is collected, used, and stored by hivalontarix.
Access and Correction
You can request access to your personal information at any time. We will provide you with a copy of your data in a commonly used format. You also have the right to correct any inaccurate or incomplete information in your account.
Data Portability and Deletion
You may request to receive your personal information in a portable format or to have it transferred to another service provider. You also have the right to request deletion of your personal information, subject to certain legal and contractual obligations.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and verify your identity before processing any changes to your account.
Data Retention
hivalontarix retains your personal information for as long as necessary to provide our services and comply with legal obligations. Different types of information may be retained for different periods based on their purpose and legal requirements.
Account information is typically retained for the duration of your relationship with hivalontarix plus an additional period to meet regulatory requirements. Financial transaction records are kept for seven years in accordance with Malaysian business regulations.
Marketing and communication data is retained until you opt out or request deletion. Technical data such as server logs and analytics information is typically retained for two years for security and service improvement purposes.
International Data Transfers
As a Malaysian-based company, hivalontarix processes and stores data primarily within Malaysia. However, some of our trusted service providers may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place.
All international data transfers are conducted in accordance with applicable data protection laws and include appropriate contractual protections. We only work with service providers who demonstrate adequate data protection standards.
Cookies and Tracking Technologies
hivalontarix uses cookies and similar technologies to enhance your browsing experience and improve our services. These technologies help us understand how you interact with our website and customize content to your preferences.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website. Essential cookies necessary for basic functionality cannot be disabled.
Updates to This Policy
hivalontarix may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes through email or by posting a notice on our website.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@hivalontarix.sbs
Phone: +60184689959
Address: Lot 25-3(R), 3rd Floor, Beverly Hills Plaza, Jalan Bundusan 88300 Kota Kinabalu, Sabah, Malaysia
This Privacy Policy is effective as of January 1, 2025, and was last updated on March 15, 2025.